Delete your account & data

OakBag (operated by JSA Consulting s. r. o.) lets you delete your account and all associated personal data at any time. There are two ways to do it.

Option 1 — delete it yourself in the app

1. Open oakbag.com/app (or the OakBag mobile app) and sign in.
2. In the top bar, next to your email address, choose “Delete account”.
3. Confirm in the dialog. Your account is deleted immediately and you are signed out.

This is permanent and cannot be undone.

Option 2 — request deletion by email

Prefer us to do it? Email info@jsastudios.com from the email address of the account you want deleted, and we will erase it. We may ask you to confirm ownership of the address before we proceed.

What gets deleted

• Your account and email address.
• Your (one-way hashed) password — we never store the password itself.
• Your watchlist, alert settings and any saved preferences.
• Linked sign-in methods (e.g. a connected Google account link).

Timing and retention

In-app deletion removes your data from the live service straight away; email requests are completed within 30 days. Residual copies in encrypted backups roll off on our normal backup cycle. We retain data only where the law requires it (for example, billing records needed for tax/accounting), and only for as long as that obligation lasts.

If you have an active Pro subscription

Deleting your account stops future access. If you pay for Pro, cancel the subscription first (or ask us to) so you are not billed again; a deleted account is not automatically refunded for the current period.

For more on how we handle personal data, see our Privacy Policy. Questions? Contact info@jsastudios.com.